Knowledge Retention and Reference Solutions
Knowledge Retention supports business continuity in times of change
The aging workforce challenge, high-turnover jobs, downsizings, and reorganizations--all bring the risks of operational dysfunction, damaged customer relationships, and unanticipated costs. GEMWorX Knowledge Retention mapping begins by leveraging your existing stores of business knowledge. Most organizations have vast knowledge resources--but they often exist in isolation, dispersed by department, by roles and functions, and residing in different systems on different servers. GEMWorX KR solutions provide a simple, user-friendly structure that organizes all forms of business knowledge assets around relevant business processes.
There is a great and growing need for a practical, readily understandable, and above all, rapidly deployable way to document, analyze, and communicate the roles and activities of scores of business teams and individual contributors. In comparison to other process documentation and analysis toolsets, FlowModeler provides an extremely pragmatic and efficient way to meet this need.
The Knowledge Retention mapping capabilities that make FlowModeler uniquely appropriate for companies facing workforce turnover issues include:
- Leveraging familiarity with Visio, which is a key component in diagramming procedures, workflows, roles, positions, skills, business rules, technologies, goals, and other process information
- Business-oriented application design, facilitating quick comprehension of FlowModeler's development capabilities and functions
- Integrating existing knowledge assets, and creation of new, into robust, durable, and easy-to-update training courses using Shareable Content Objects
- Distributing Knowlege assets and applications via the Web
- Delivery of training in a self-paced, independent mode, or via instructor-led environments
- Enhanced learner comprehension and retention, thanks to easy navigation between business process information and directly related training modules
GEMWorX Knowledge Retention solutions deliver clear and quantifiable business benefits and ROI through:
- Rapid launch of knowledge capture and documentation initiatives
- Simpler, faster sharing of corporate knowledge in a low-cost, flexible format
- Greatly reduced costs of employee training
- Accelerated learning curve for new employees, resulting in reduced errors and overall quality improvement
- Verification and evaluation of learning activities, raising the overall level of employee performance
