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Knowledge Management


Process Knowledge Management supports business continuity in times of change

In less than ten years, the approaching retirement of millions of 'baby boomers' will trigger the exodus of up to 50% of today's corporate workforce. Preserving the collective knowledge of those who are retiring, and effectively transferring it to those who fill the void, is one of the greatest business challenges of the modern era. Similarly, companies that are rationalizing and blending resources following a merger, companies responding to new regulatory requirements, and companies that must restructure to survive, cannot afford to lose crucial process knowledge of their changing workforce.


There is a great and growing need for a practical, readily understandable, and above all, rapidly deployable way to document, analyze, and communicate the roles and activities of scores of business teams and individual contributors. In comparison to other process documentation and analysis toolsets, FlowModeler provides and extremely pragmatic and efficient way to meet this need.

The Process Knowledge Management capabilities that make FlowModeler uniquely appropriate for companies facing workforce turnover issues include:

  • Leveraging familiarity with Visio, which is a key component in diagramming procedures, workflows, roles, positions, skills, business rules, technologies, goals, and other process information
  • Business-oriented application design, facilitating quick comprehension of FlowModeler's development capabilities and functions
  • Integrating existing knowledge assets, and creation of new, into robust, durable, and easy-to-update training courses using Shareable Content Objects
  • Distributing Knowlege assets and applications via the Web
  • Delivery of training in a self-paced, independent mode, or via instructor-led environments
  • Enhanced learner comprehension and retention, thanks to easy navigation between business process information and directly related training modules

FlowModeler Process Knowledge Management solutions deliver clear and quantifiable business benefits and ROI through:

  • Rapid launch of knowledge capture and documentation initiatives
  • Simpler, faster sharing of corporate knowledge in a low-cost, flexible format
  • Greatly reduced costs of employee training
  • Accelerated learning curve for new employees, resulting in reduced errors and overall quality improvement
  • Verification and evaluation of learning activities, raising the overall level of employee performance